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There is no longer a full time administrator of the
club and we sincerely regret that sickness and holidays have resulted in some
e-mails and telephone calls not being answered. However, we are pleased to
report that new procedures are now in place to enable prompt replies to queries.
This will also prevent loss of funds when members cancel too late or don't turn
up on the day of the trip.
BOOKINGS
1. Print off the Booking Form and send it to the address on the form with your deposit, which will be clearly stated.
2. Six weeks before the trip, we will send a reminder, requesting the balance. If payment or request for deduction from savings is not received, we shall assume you no longer wish to travel on the trip.
3. On receipt of the itinerary from the tour operator, (usually 7 to 10 days before travel), full details will be sent to you.
As before, deposits will be non- refundable, so we strongly recommend you take out travel insurance, to protect you from loss.
CHEQUE PAYMENTS
Please make cheques payable to
St Woolos Sports and Social Club
Please print full details on the back of your cheque, including:
** We try to discourage sending cash by internal or external post, as this is not secure. If you do wish to pay by cash, please do so in the general office at St. Woolos Hospital
Please make cheques payable to St Woolos Sports and Social Club
SAVINGS
Members who pay for trips from their savings may extend payments up until the end of the month they travel. Download the Savings Forms or you can request on the club number ext. 8335. Paymaster Services will only accept deductions or cancellations from the member of staff.
We will try to answer all queries or requests for savings cheques within 7 days. Please give us your home address for cheques, as the internal post is slow and unreliable.
Other Points to Remember
Your committee has given new tour operators the opportunity to quote for different and exciting trips in the future, which will include something for everyone. We welcome new ideas, so send us some suggestions at stw.socialclub@gwent.wales.nhs.uk
Thank you for your continued support and watch this space for your new
programme!